![]() ![]() While Apple says its in-app purchase policies help ensure a good experience for customers, the way developers must dance around those rules is only leading to customer confusion, more developer frustration, and sometimes even higher prices.įortunately, the best solution is also a simple one: Just remove all the inscrutable rules that prevent apps such as Hey from accepting other payment methods through a web browser, so that Apple’s own in-app purchases have to compete. ![]() The controversy around Hey shows just how broken Apple’s system is.
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